Cookies Policy
Legal
Cookies Policy
Last updated: 27/04/2026
A cookie is a small file that a website saves on your device. It's how the site remembers your basket, your login, and the bits and pieces that make a visit feel sensible rather than starting from scratch every page.
This page explains, in plain English, exactly which cookies we use, what each one does, how long it stays, and how you can change your mind about any of them at any time.
If you'd rather have the short version: we set the bare minimum to keep the site working, and ask you before we set anything else. You can change your preferences at any moment by clicking "Cookie settings" at the bottom of any page.
1. What is a cookie, exactly
A cookie is a small text file — usually no bigger than a few lines — that a website asks your browser to keep. The next time you visit, the site reads the file and remembers something useful: that you're already logged in, what's in your basket, which language you prefer.
Some cookies are set by us directly (we call those first-party cookies). Others are set by the tools we rely on to run the shop — payment providers, analytics, and so on (third-party cookies). We list both below.
Alongside cookies, similar technologies do similar jobs — pixels, web beacons, local storage. For simplicity, we use the word "cookies" throughout this page to cover all of them, as the law allows.
2. Your choices
When you first arrive on our site, a banner appears asking what you'd like to allow. You can:
- Accept all — strictly necessary, analytics, and marketing cookies are all set.
- Reject all — only strictly necessary cookies are set; nothing optional.
- Customise — pick which categories you're happy with.
Whatever you choose, we honour. And if you change your mind later — perfectly reasonable — click "Cookie settings" at the bottom of any page and adjust away. Your previous preferences are remembered for twelve months, after which we ask again.
You can also block or delete cookies in your browser settings. Every browser handles this slightly differently — these are the most popular:
A small word of warning: if you block strictly necessary cookies, parts of the site won't work — the basket, the checkout, the login. There's no way around that, sadly. It's how all online shops work.
3. The cookies we use
We group our cookies into three categories, in order of how necessary they are. Here's the full list.
Category 1
Strictly necessary cookies
These keep the site running. Without them, you couldn't log in, add things to your basket, or check out. Because they're essential to delivering the service you've asked for, we're allowed to set them without your consent — but you should still know what they do.
_shopify_y Shopify · 1 year
Identifies your unique browser session so the site can keep track of your basket and preferences across pages.
_shopify_s Shopify · Session
A short-lived session cookie that holds your activity on the site for the duration of your visit.
cart, cart_ts, cart_ver Shopify · 14 days
Remember what's in your basket between visits, so you don't have to start again if you come back later.
_secure_session_id Shopify · 24 hours
Keeps your checkout secure by validating that requests come from the same browser session.
_shopify_tm, _shopify_tw Shopify · 30 minutes / 2 weeks
Used by Shopify's checkout to remember your progress through the order steps.
_orig_referrer, _landing_page Shopify · 14 days
Note where you arrived from and which page you landed on, so we can spot broken links and fix them.
checkout, checkout_token Shopify · 4 weeks
Hold the details of your in-progress checkout, so you can come back and finish if you get interrupted.
secure_customer_sig Shopify · 20 years
If you create an account, this keeps you logged in securely between visits.
localization, _shopify_country Shopify · Session / 1 year
Remember your country and currency preferences so the site shows you the right prices and shipping options.
cookie_consent, [your-banner]_consent [Cookie banner provider] · 12 months
Records which cookie categories you've agreed to, so we don't ask you again every visit.
__cf_bm Cloudflare · 30 minutes
Distinguishes humans from bots to protect the site from automated abuse — purely security, no tracking.
Category 2 — your choice
Analytics cookies
These help us understand how people use the site — which pages they read, which they skip, where they get stuck. We use this only to improve the site itself. We never identify individual visitors. Set only if you accept analytics cookies.
_ga Google Analytics 4 · 2 years
Identifies your browser as a unique visitor (anonymously) so we can measure how many people use the site.
_ga_[CONTAINER-ID] Google Analytics 4 · 2 years
Stores session state for our specific GA4 property. Used to calculate visitor and session statistics.
_gid Google Analytics · 24 hours
Distinguishes individual users for the day, used to count daily visitor numbers.
_gat, _gat_gtag_[ID] Google Analytics · 1 minute
Used by Google to throttle the rate of requests, so we don't overload our analytics during busy moments.
_shopify_sa_p, _shopify_sa_t Shopify Analytics · 30 minutes
Shopify's own analytics — measures site performance, conversion funnel, and where visits come from.
Category 3 — your choice
Marketing cookies
These let us occasionally show our newsletter or our products to people who've already visited the site, on platforms like Facebook, Instagram, or TikTok. They also help us measure whether our advertising actually reaches the right people. Set only if you accept marketing cookies.
Meta (Facebook & Instagram)
_fbp Meta Pixel · 3 months
Identifies your browser to Meta so they can show you relevant ads on Facebook and Instagram, and so we can measure whether our ads work.
fr Meta · 3 months
Used by Facebook to deliver advertising and to measure performance.
TikTok
_ttp TikTok Pixel · 13 months
Identifies your browser to TikTok so we can measure whether our ads reach the right audience.
tt_appInfo, tt_pixel_session_index TikTok · Session
Track session activity for ad attribution.
Klaviyo
__kla_id Klaviyo · 2 years
Recognises you as a returning visitor so that, if you've signed up to our newsletter, we can pick up where we left off — for example, sending you a reminder if you abandoned a basket.
Google (Ads, if used)
_gcl_au Google · 3 months
Used by Google to measure ad conversions across our site.
NID, IDE, ANID Google · up to 24 months
Set by Google to remember your preferences and to deliver personalised advertising on Google services.
4. Where your cookie data goes
The cookies set by third parties (Google, Meta, TikTok, Klaviyo, Cloudflare) send data back to those companies' own servers, some of which are outside the UK and the European Economic Area. We've covered how these international transfers are protected in our Privacy Policy — same safeguards apply here.
5. Do Not Track and Global Privacy Control
Some browsers send a "Do Not Track" signal. Because there's no agreed legal standard for what websites should do with it, we don't currently respond to it specifically — but our cookie banner gives you full control regardless of any browser signal.
If your browser sends a Global Privacy Control (GPC) signal, we treat that as a request to opt out of marketing cookies, and we honour it.
6. How this list is kept up to date
We review this page every three months, and whenever we add a new tool to the site. The cookies third parties set sometimes change without warning — if you spot something on our site that isn't listed here, please write to us at contact@strollhound.com and we'll update this page promptly.
7. Questions and complaints
For anything cookie-related, please write to us first at contact@strollhound.com. UK customers can also contact our UK Representative — full details in our Privacy Policy.
If you're not satisfied with our response, you have the right to complain to the UK Information Commissioner's Office (ico.org.uk) or to the French CNIL (cnil.fr).